Privacy Policy
Effective Date: 18/05/2025
This Privacy Policy explains how Helais ("we", "our", or "us") collects, uses, and protects your personal information when you interact with our website. Helais is a trading name of The RLK Group and its subsidiaries RLK Technologies and RLK Defence. We are committed to protecting your privacy and handling your personal information in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following types of personal data:
• Contact information (such as your name, email address, phone number) when you fill out our contact form.
• Technical data including IP address, browser type, operating system, and referring website addresses.
• Usage data through cookies and analytics tools such as Google Analytics, including pages visited, time spent on site, and navigation paths.
2. How We Use Your Information
We use your personal data to:
• Respond to your enquiries and provide customer support.
• Improve our Website’s performance, content, and user experience.
• Monitor and analyse website usage and trends.
• Comply with our legal and regulatory obligations.
3. Legal Basis for Processing
We rely on the following legal bases to process your personal information:
• Your consent when you provide information voluntarily or accept cookies.
• Our legitimate interests to improve and operate the Website.
• Compliance with legal obligations.
4. Cookies and Tracking Technologies
We use cookies to enhance user experience and analyse web traffic. You can manage your cookie preferences via your browser settings. For more information, see our Cookie Policy.
5. Sharing Your Data
We do not sell or rent your personal data. We may share your data with:
• Our subsidiaries RLK Technologies and RLK Defence.
• Service providers who assist with analytics or website functionality.
• Authorities where required by law.
6. Data Retention
We retain your personal information only as long as necessary for the purposes set out in this policy and to comply with legal obligations.
7. Your Rights
Under UK data protection law, you have the right to:
• Access your personal data.
• Correct or delete inaccurate data.
• Restrict or object to processing.
• Withdraw consent at any time.
• Lodge a complaint with the Information Commissioner’s Office (ICO).
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact:
Data Protection Officer
The RLK Group
272 Bath Street, Glasgow, UK
Email: info@therlkgroup.com
Effective Date: 18/05/2025
This Privacy Policy explains how Helais ("we", "our", or "us") collects, uses, and protects your personal information when you interact with our website. Helais is a trading name of The RLK Group and its subsidiaries RLK Technologies and RLK Defence. We are committed to protecting your privacy and handling your personal information in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following types of personal data:
• Contact information (such as your name, email address, phone number) when you fill out our contact form.
• Technical data including IP address, browser type, operating system, and referring website addresses.
• Usage data through cookies and analytics tools such as Google Analytics, including pages visited, time spent on site, and navigation paths.
2. How We Use Your Information
We use your personal data to:
• Respond to your enquiries and provide customer support.
• Improve our Website’s performance, content, and user experience.
• Monitor and analyse website usage and trends.
• Comply with our legal and regulatory obligations.
3. Legal Basis for Processing
We rely on the following legal bases to process your personal information:
• Your consent when you provide information voluntarily or accept cookies.
• Our legitimate interests to improve and operate the Website.
• Compliance with legal obligations.
4. Cookies and Tracking Technologies
We use cookies to enhance user experience and analyse web traffic. You can manage your cookie preferences via your browser settings. For more information, see our Cookie Policy.
5. Sharing Your Data
We do not sell or rent your personal data. We may share your data with:
• Our subsidiaries RLK Technologies and RLK Defence.
• Service providers who assist with analytics or website functionality.
• Authorities where required by law.
6. Data Retention
We retain your personal information only as long as necessary for the purposes set out in this policy and to comply with legal obligations.
7. Your Rights
Under UK data protection law, you have the right to:
• Access your personal data.
• Correct or delete inaccurate data.
• Restrict or object to processing.
• Withdraw consent at any time.
• Lodge a complaint with the Information Commissioner’s Office (ICO).
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact:
Data Protection Officer
The RLK Group
272 Bath Street, Glasgow, UK
Email: info@therlkgroup.com
